どのようにあなたのチケットシステムを使用するには?

Tickets system is the main contact method between customers and servicers of gets.com.  And it’s the best choice for the following reasons:


 All the information can be sent successfully and timely, so both customers and servicers don’t worry about any information lost.

 Servicers will check and reply all the tickets from customers every working days, customers can get  reply at the earliest time in our ticket system.  



Warmly welcome customer to contact with us via tickets system.

If you are a registered customer, you will find the Tickets Manager under your account after login,

1, To click submit a support ticket in the top right, you will open the page where can write your questions in.

2, Unread tickets mean those new tickets from gets.com

3, Processing tickets mean those tickets you have replied or read, but the topic is in processing status, still not been solved;

4, Processed tickets mean those tickets are closed, the topic is finished already. But they will be a good recorder.

5, All means all the tickets between you and gets.com servicers, including the former three kinds.


もっとお支払いください未読と処理のチケットへの注意gets . comから最も更新された情報を取得します。

If you are a newer of gets.com, please also don’t worry about it, There are many tickets access in our website, and if you can’t find any one, please open this link to contact with us freely:  https://www.gets.com/Submit_ticket.php We will reply you at the earliest time.

わが社の連絡先

サービス部門のメールアドレス: sales@gets.com

サービス部門の電話番号: 86-2081087152

ファックス: 86-2081087152

サービス時間: 8:30 - 17:30 (グリニッジ標準時+08:00) 中国北京 月曜日-金曜日

8:30 - 11:00 (グリニッジ標準時+08:00) 中国北京 土曜日