First, please take care of receiving order notification email.
If so, the email address is your login account.
Second, you can try the email you often use to log in. If you forget your password and cannot log in, please submit the tickets to us, and we will help you check your email and account number.
Third, if you remember the order number, you can submit the tickets to us, and we will check your email and account number for you.
Fourth, if you remember the id account, you can submit the tickets to us, and we will check your email and account for you.