After payment, How can I know about my order status?

You can check your order record as following step:

Log In — My account — My order

Then you can see the order status in the top of each order.

During the processing of the order, if there is any question, we will send ticket to you as for your opinion, and you can also contact with our online customer service representative to get help or submit a ticket.

Once the order was shipped out, we will notice you the tracking number via email, so you can track the goods on line freely.

Contact Us

Service by Email:

Service by Phone: 86-020-81634887

Service hours: 8:30 - 17:30 (GMT +08:00) Beijing ,China Monday to Friday

8:30 - 11:00 (GMT +08:00) Beijing ,China on Saturday