How to get the request photos of the products in my order?


Step one, If you want to get some photos of goods in your order, please make a note in note box behind the items in your cart or contact us by  Submit a ticket after check out.
 

Step two, We will calculate the cost for you and arrange to take photos once the goods are finished.  For price information and the photo description, please check this page: https://www.gets.com/photo_taking_editing.php 


Step Three, Check the photos of your account.


Sign in your account firstly please. Then you can find the “Item photos Manage” in “My Account” menu list. Please click this option you will open the page as below:



You can search the photos by Order No, Packing ID, Status of the photos in this page easily.

Status:  Pending and Processed are mean if the photos have been uploaded by our servicers,

Wait Download and Downloaded are mean if customer has downloaded the photos


Step Four, Click the “Download” button below each photo and save it to your computer.


Tips, We can only take photos for you when the ordered goods are finished, kindly please wait a few days after you place orders.

Contact Us

Service by Email: sales@gets.com

Service by Phone: 86-020-81634887

Service hours: 8:30 - 17:30 (GMT +08:00) Beijing ,China Monday to Friday

8:30 - 11:00 (GMT +08:00) Beijing ,China on Saturday