How do you deal with those temporarily unavailable items after I place an order?

For the goods unavailable temporarily, we will provide some similar products for you to choose. There are some other options if you don't like the products we choose for you:

A. You can choose replacement by yourself and send ticketes to us;

B. We can ship them to you with your next order when we get them restocked;

C. You can cancel the unavailable items, we will credit the products cost  and shipping cost  to your account or refund you, which depends on you. 

Contact Us

Service by Email:

Service by Phone: 86-20-81636789

Service hours: 8:30 - 17:30 (GMT +08:00) Beijing ,China Monday to Friday

8:30 - 11:00 (GMT +08:00) Beijing ,China on Saturday